FREE 🚛✈ SHIPPING ON ALL ORDERS



Shipping Information

At My Fond Pets store our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we always provide the very highest levels of responsiveness to you, we work with suppliers around the world to source high-quality products. 

Our time frame for order delivery is divided into two parts:

  1. Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
  2. Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. Orders are shipped by [ e-packet], which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

As soon as your product ships, you will receive a tracking number that will let you keep tabs of where your order is at all times. 

Note the List of countries with ePacket shipping:

Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland

France*, Germany, Greece, Hong Kong, Hungary

Indonesia (currently in a trial run), Ireland, Israel, Italy, Japan

Kazakhstan (currently in a trial run), Korea, Latvia, Lithuania

Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand

Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain

Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom**

United States***, Vietnam (currently in a trial run).