Custom Dog Collar ID
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 121 Meadfield, Edgware, HA8 8XL, United Kingdom.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 121 Meadfield, Edgware, HA8 8XL, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Personalised Dog Collar
A Perfect Gift for your Pets
Free Name-Plate Imprint on Collars
Please Note: Before completing your order, you ought to leave your Dog's details as you like them engraved on the collar, inside the " The special Instruction for Seller “ window in the " Cart section " this is to prevent delays in shipping out your collars to you.
These durable and lightweight personalised dog colors make the perfect gift! They are made of high-quality nylon with adjustable neck sizes so you can get the best fit for your dog. We kept the design simple, so it's easy to take on and off.
Our personalized dog collar was designed with safety in mind. Have your dog's name and your phone number personally engraved on the ID tag so your best friend can always find their way home to you?
Note: Please provide your dog's name and your phone number after placing your order. Without this information, we will send you a blank collar.
Measure the circumference of the pet's neck. It should be snug enough to fit 2 fingers between the pet's neck and their collar.
Please measure your pets carefully for making the right purchase.
- Made of high quality nylon with a metal buckle
- Available Colours: Red, Blue, Green, Black
- Adjustable neck size
- Durable and Lightweight
- Small: 0.6" (1.5cm)
- Medium: 0.8" (2cm)
- Large: 1" (2.5cm)
The Adjustable Neck Lengths:
- Small: 10-15.5" (25-40cm)
- Medium: 12-19" (30-50cm)
- Large: 14-23.5" (36-60cm)
Please Note: Due to high demand for this product, we estimate 15 - 21 working days before it reaches your door, you can also click here to see our shipping policy.